Customers First, Digital Second

Mary-Ann Massad, CEO of Knowsys Group shares insight, examples, and recommendations on why companies need to keep customers first as they invest in their digital footprint. Click Below for the PDF Article: Customer First and Digital Second Article Click Below for the Executive Brief PDF: Customers First Digital Second Executive Brief  

2019: On Death and Passion

By: Founder and CEO, Mary-Ann Massad As I look back on 2019, I have had to ponder many truths, including death and passion. It seems incongruous that death and passion could be mentioned in the same breath. In reality, they are two sides of the same coin-namely the human experience. Let me explain….. Just a…