Today on the Massad Method Channel, Sherrie Farnum, one of my executive team and I have a coffee discussion about how and why we started Knowsys Group 27 years ago. We also discuss some of our management consulting services including one of our partners InfoTech, Canada’s “Gartner”. We describe how we use data-driven diagnostic tools to radically reduce the time for our engagements and at the same time deliver process efficiencies and quantifiable performance measurement on IT effectiveness in a matter of a few weeks.