Program & Portfolio Management

"Business as usual" no longer exists.

Today's organizations face faster cycles of change with respect to competition, customer expectations and technology. Strategic use of technology solutions can play a critical role in achieving competitive advantage, or at least parity.

Knowsys provides knowledge and experience to help you navigate through the implementation of complex business programs including strategic planning for large-scale program management offices, enterprise wide auditing and business risk assessment, hands on management and execution of performance measurement frameworks including incentives, metrics and executive reporting. Knowsys' capabilities are historically built on PPM (Project and Portfolio Management), having managed a portfolio of over $3 Billion in IT and business programs.

Are your technology dollars going as far they should?

Worldwide IT spending is projected to total $3.5 trillion in 2017, a 1.4 percent increase from 2016, according to Gartner, Inc. This growth rate is down from the previous quarter's forecast of 2.7 percent, due in part to the rising U.S. dollar.

"The strong U.S. dollar has cut $67 billion out of our 2017 IT spending forecast," said John-David Lovelock, research vice president at Gartner. "We expect these currency headwinds to be a drag on earnings of U.S.-based multinational IT vendors through 2017."

The demand for technology support and integration is rising at double-digit rates, while technology spend is creeping at a 1.4% increase since 2016. Technology dollars don't go as far as they used to and the implications for technology and business managers are clear. Diligently invest technology dollars and manage their yield in terms that CEOs and CFO's understand: top and bottom line growth, and improved customer service.

Can you change faster than technology?

Embarking on projects with new, or even existing technology, means expending people, time, and dollars to learn as you go - including making mistakes and lots of rework. Hiring experienced people with the right skills is expensive because they are scarce and subject to the needs of continual learning. But technology change continues unabated, so you hope your competitors aren't moving more quickly to exploit the technology opportunities you have yet to discover.

Program Management Delivery Services

Our advisory services include management processes providing quality assurance and monitoring of overall program governance and performance. This can be done within the context of comprehensive program or project management design and implementation. Knowsys consultants are adept at developing performance measurement strategies with specific metrics designed to ensure measurable and verifiable results. We can both run your program and act as advisors.

Program/Project Review & Audit Services

Knowsys audit services includes a program management and governance evaluation, process and system integration and effectiveness, as well as metrics reports. Metrics, process, and infrastructure improvements all require compliance audits and reviews to ensure that implementations are successful ensuring maximum return. We utilize data-driven diagnostic tools to assess your organization's maturity as it relates to your current PPM practices, allowing you to understand where your strengths and weaknesses lie from end-to-end, and customize a roadmap for success. In conjunction with audits and reviews, Knowsys regularly implements error correction and continuous improvement methodologies to ensure the results of audits and reviews are leveraged to the advantage of the client and the organization as a whole.

Program and Project Management Office Implementation

Knowsys provides Program Management office implementations for all types of projects and programs. Our extensive experience in managing large, complex programs has allowed us to develop best practices in the set-up and running of effective Program Management Offices. Knowsys' host of data-driven diagnostic tools allows us to provide an end-to-end assessment of your PPM practices based on contextual data such as organizational size, oversight structure, project methodology, and specific tools in use. The PPM Program is a low-effort, high impact program designed to help project owners assess and improve their PPM practices. Gather and report on all aspects of your PPM environment in order to understand where you stand and how you can improve. Each step is a separate diagnostic giving you the flexibility to choose where you want to focus your efforts.

Current State Scorecard

Take stock of your current PPM practices and chart a strategy for success: Understand your current strengths and weaknesses, then follow your customized roadmap of practical and prioritized action items to optimize your PPM practices.

Customer Satisfaction

Get everyone on the same page by understanding the customer perspective: Know where you stand with project customers to identify gaps, maintain clear and open-minded communication, manage expectations, and define customer roles and involvement.

PPM Assessment

Analyze your Project Portfolio Management practices in-depth for thorough improvement and optimization: project delivery and quality, staff and customer satisfaction, project resourcing, project planning, execution, reporting, time tracking, PM tools and technologies.

Apply the in-depth approach to Project Management to achieve comprehensive success. Optimize your PM practices through end-to-end analysis and customized tactical recommendations.

Project and Portfolio Management Tools and Solutions:

Portfolio managers are responsible for supporting the intake of new project requests, providing visibility into the portfolio of in-flight projects, and helping to facilitate the right approval and prioritization decisions. Often PPM tools are required that promote the maintenance and flow of good data to help you succeed in these tasks. However, throwing technology at bad process rarely works. We are here to help you assess your PPM maturity and complete a gap assessment of current PPM processes using our best practices to help you address each strength and weakness. From here, we can decide whether to grow your own PPM solution in-house, or whether it makes sense to purchase a commercial tool. Knowsys will be there to help, down to the implementation.

Benefits Realization Strategies:

There is increasing pressure on organizations to slash administrative costs and simultaneously improve service to customers. In order to start an improvement program, an obvious starting point is the Business Case. Knowsys assists customers by providing guidance and advice. The following are some sample components that we would include in a business case:

  • • Tactical and bottom-line savings (e.g. productivity improvement, cost reduction)
  • • Intangible savings (e.g. streamlined processes, enhanced cooperation, employee satisfaction)
  • • Unexpected benefits realization
  • • Identifies a metrics program that enables the audit of each area of savings
  • • Examples of where savings can be realized when a system is fully implemented. Permits feedback from management and lines of business to ensure the savings package is practical